Privacy Policy.

  1. Introduction
    1. This Privacy Policy must be read together with our website Terms and Conditions. By visiting our website, you consent to the provisions of this Privacy Policy. This Privacy Policy sets out how we will handle, obtain, use, store and process your personal information. Please read the following carefully to understand our views and practices regarding your personal information (as defined below) and how we treat it.
    2. If you do not agree with this Privacy Policy, please do not continue to use the website.
    3. This Privacy Policy does not apply to information that we handle on behalf of our clients in our role as a service provider. Such information is governed by the terms of the applicable client agreement, rather than by this Privacy Policy.

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  1. Information we collect about you
    1. When used in this Privacy Policy, "personal information" is any information that identifies or can be used to identify you. The types of personal information we collect includes information necessary for the advancement and protection of our legitimate business interests and will depend on how you interact with us. Personal information we collect includes information such as your name, address, contact details, email address and the pages of the websites viewed by you including any personal information provided to us by you when you contact us via the website.
    2. We will attempt to limit the types of personal information we collect to only that to which you consent and which is necessary for the advancement and protection of our legitimate business interests.
  2. Use of your personal information
    1. We may use your personal information to:
      1. provide services, solutions or products you request;
      2. respond to any questions you may have (customer relations);
      3. conduct our business and to improve our products, services, and customer service;
      4. inform you of products, services, promotions, offers and competitions which you may find interesting, subject to paragraph 6 below;
      5. understand general customer trends and patterns so we can develop and support existing and ongoing marketing strategies for our products and services; and
      6. for security, administrative and legal purposes.
    2. We will attempt to limit the types of personal information we collect to only that to which you consent and which is necessary for the advancement and protection of our legitimate business interests.
  3. To whom do we disclose personal information?
    1. We will use all reasonable endeavours not to disclose any of your personal information to third parties, except when we have your permission or for purposes of our legitimate business interests.
    2. You agree that your de-identified aggregate personal information may be shared under the following circumstances:
      1. to our holding companies, subsidiary companies, agents, advisers, contractors, service providers and suppliers;
      2. to monitor web traffic: web servers serving the website automatically collect information about pages you visit. This information is used for internal review, to tailor information to individual visitors and for traffic audits;
      3. for statistics and advertisement purposes: we may perform statistical analyses in order to measure interest in the various areas of the website (for product development purposes) and to inform advertisers as to how many consumers have seen or "clicked" on their advertising banners. We may also use aggregated demographic information to allow advertising banners on the website to be targeted, in aggregate;
      4. government and law enforcement agencies: where the law requires that we disclose your personal information to a party, and where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the Terms and Conditions or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities;
      5. to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock.
    3. We will attempt to limit the types of personal information we collect to only that to which you consent and which is necessary for the advancement and protection of our legitimate business interests.
  4. Storage and security of personal information
    1. We take all reasonable technical and organisational security measures to protect personal information from misuse, loss, unauthorised access, modification or unauthorised disclosure using a combination of physical, administrative and technical safeguards.
    2. However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot provide any assurance or warranty regarding the security of transmission of information you communicate to us online. Any personal information or other information that you transmit to us online is provided at your own risk.
  5. Direct marketing
    1. Should you opt-in to receive email communications from us, we may, from time-to-time, send you direct marketing communications and information about our services and solutions that we consider may be of relevance and interest to you.
    2. If you no longer wish to receive direct marketing communications from us, you may opt-out of receiving them by contacting us using the contact details set out at the end of this Privacy Policy or by using the opt-out mechanisms provided in those communications.
    3. We will try to comply with your request(s) as soon as is reasonably practicable. If you do opt-out of receiving marketing-related communications from us, we may still send you important administrative email communications as and when necessary.
  6. Accessing and updating personal information
    1. If you wish to access, correct, update, amend, or delete your personal information that has been previously provided to us, please contact us at the address provided in paragraph 11 below.
    2. We may need to retain certain information for lawful recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
  7. Use of Cookies and Web Server Usage
    Our web servers may automatically collect website usage information from you when you visit the website. We may log your IP address, and send a "cookie" (a small summary file containing a unique ID number) to your computer to assist us in identifying how visitors and subscribers use and navigate our websites, the number and frequency of users to each web page, and the duration of their visits. If you do not wish to accept cookies, you can set your browser to block them. We do not use cookies to track your online activity before or after you leave the Perpetual Power Systems Africa environment.
  8. Retention Period
    We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  9. Changes to our Privacy Policy
    1. We may change this Privacy Policy from time to time. Any updated versions of this Privacy Policy will be posted on our website.
    2. We will not use or disclose personal information provided to us pursuant to this Privacy Policy in ways other than the ones described in this Privacy Policy, without informing you and providing you with the opportunity to consent to such modified conditions concerning the use and disclosure of your personal information.
  10. Contacting us
    If you have any questions or concerns regarding this Privacy Policy, please contact us as follows:

    Phone: +27 21 930 4909

    Postal Address:
    Perpetual Power Systems Africa
    Suite 60, Private Bag X6

    Western Cape
    South Africa

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